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Cancellation & Refund Policy


Full or Partial Refund

  1. When the Institution rejects a student before starting classes, any amount paid will be fully refunded 

  2. If for any reason the institution ceases operations, the money that the student has paid will be refunded 

  3. If due to a force majeure event (such as acts of God, government restrictions or other events beyond our control), we have to discontinue the Limited Offer Product(s) that you have already availed; then we are under no obligation to refund the fee for such portion service already availed by you. We are also not liable to provide any additional service in lieu of the service so discontinued

Zero Refund in the following cases

  1. If a student withdraws or stops attending class during six (6) consecutive session, with or without notice, the admission stands cancelled and no refund is possible

  2. For any Product(s) purchased by you, you shall not be eligible for any refunds, whatsoever in the following events:

  1. If the request for cancellations/return is submitted after first session is started


  1. If your access/subscription is canceled on account of discovery of credible proof regarding any breach of Product(s)’s Terms of Use. The decision of Thoughtware Training Private Limited shall be final and binding in this regard. 



c)Mode of Refund: All applicable refunds shall be processed through online transfer in Indian Rupees only, to the source account from where the payment was originally made; within a reasonable period of 28 days from the date a written confirmation from our end is provided to you approving the cancellation). In no event, will the applicable refund amount be greater than the amount paid for your purchase. In the event you had availed credit/financing facility while purchasing the Limited Offer Product(s) from us, your refunds shall be processed accordingly with your lender/financing partner.


d)If your payment instrument/account through which original payment was made, is not active or does not support refunds, you shall be required to provide other bank account details belonging to you for processing the relevant refund. We shall not be responsible and/ or accountable for crediting refund money to the wrong account due to incorrect details furnished by you. You shall be required to furnish a declaration for transfer of refund to another bank account in the format and manner as may be required by us.


e)On account of cancellation of the service(s) procured by you, the services to be provided by us from the date of cancellation, up to exhaustion or expiry of such service(s), shall be considered as services not performed. Accordingly, for return/ cancellation of product(s)/ service(s), we will issue a GST credit note to you, which otherwise may not be issued if the withdrawal and issuance are beyond the timelines allowed under applicable law. In case the cancellation request submission date is after the prescribed timeline, we may issue a commercial credit note, on your request. You may be required to furnish a declaration for the same, in the format and manner as may be required by us.


  1. We reserve the right to modify/ replace this Policy at any time, as deemed fit by us, without any prior notice to you.

  2. You confirm and acknowledge that you have read and understood the terms set out in this document and accept the same.

  3. Further, you undertake not to dispute the refund terms provided under this document by Thoughtware Training Private Limited or raise any claims beyond the scope provided under this document.

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