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Terms & Conditions


Last updated on 21-01-2024 17:37:29


These Terms and Conditions, along with privacy policy or other terms (“Terms”) constitute a binding agreement by and between THOUGHTWARE TRAINING PRIVATE LIMITED, ( “Website Owner” or “we” or “us” or “our”) and you (“you” or “your”) and relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”).


By using our website and availing the Services, you agree that you have read and accepted these Terms (including the Privacy Policy).


We reserve the right to modify these Terms at any time and without assigning any reason. It is your responsibility to periodically review these Terms to stay informed of updates.


The use of this website or availing of our Services is subject to the following terms of use:


To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account.


Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose.


You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Your use of our Services and the websiteis solely at your own risk and discretion..


You are required to independently assess and ensure that the Services meet your requirements.


The contents of the Website and the Services are proprietary to Us and you will not have any authority to claim any intellectual property rights, title, or interest in its contents.


You acknowledge that unauthorized use of the Website or the Services may lead to action against you as per these Terms or applicable laws. You agree to pay us the charges associated with availing the Services.


You agree not to use the website and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.


You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites.


You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the us for the Services.


You shall be entitled to claim a refund of the payment made by you in case we are not able to provide the Service. The timelines for such return and refund will be according to the specific Service you have availed or within the time period provided in our policies (as applicable).


In case you do not raise a refund claim within the stipulated time, than this would make you ineligible for a refund.


Notwithstanding anything contained in these Terms, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.


These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.


All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in BANGALORE NORTH, Karnataka All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

Cancellation & Refund Policy


Full or Partial Refund

  1. When the Institution rejects a student before starting classes, any amount paid will be fully refunded 

  2. If for any reason the institution ceases operations, the money that the student has paid will be refunded 

  3. If due to a force majeure event (such as acts of God, government restrictions or other events beyond our control), we have to discontinue the Limited Offer Product(s) that you have already availed; then we are under no obligation to refund the fee for such portion service already availed by you. We are also not liable to provide any additional service in lieu of the service so discontinued

Zero Refund in the following cases

  1. If a student withdraws or stops attending class during six (6) consecutive session, with or without notice, the admission stands cancelled and no refund is possible

  2. For any Product(s) purchased by you, you shall not be eligible for any refunds, whatsoever in the following events:

  1. If the request for cancellations/return is submitted after first session is started


  1. If your access/subscription is canceled on account of discovery of credible proof regarding any breach of Product(s)’s Terms of Use. The decision of Thoughtware Training Private Limited shall be final and binding in this regard. 



c)Mode of Refund: All applicable refunds shall be processed through online transfer in Indian Rupees only, to the source account from where the payment was originally made; within a reasonable period of 28 days from the date a written confirmation from our end is provided to you approving the cancellation). In no event, will the applicable refund amount be greater than the amount paid for your purchase. In the event you had availed credit/financing facility while purchasing the Limited Offer Product(s) from us, your refunds shall be processed accordingly with your lender/financing partner.


d)If your payment instrument/account through which original payment was made, is not active or does not support refunds, you shall be required to provide other bank account details belonging to you for processing the relevant refund. We shall not be responsible and/ or accountable for crediting refund money to the wrong account due to incorrect details furnished by you. You shall be required to furnish a declaration for transfer of refund to another bank account in the format and manner as may be required by us.


e)On account of cancellation of the service(s) procured by you, the services to be provided by us from the date of cancellation, up to exhaustion or expiry of such service(s), shall be considered as services not performed. Accordingly, for return/ cancellation of product(s)/ service(s), we will issue a GST credit note to you, which otherwise may not be issued if the withdrawal and issuance are beyond the timelines allowed under applicable law. In case the cancellation request submission date is after the prescribed timeline, we may issue a commercial credit note, on your request. You may be required to furnish a declaration for the same, in the format and manner as may be required by us.


  1. We reserve the right to modify/ replace this Policy at any time, as deemed fit by us, without any prior notice to you.

  2. You confirm and acknowledge that you have read and understood the terms set out in this document and accept the same.

  3. Further, you undertake not to dispute the refund terms provided under this document by Thoughtware Training Private Limited or raise any claims beyond the scope provided under this document.

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